Here’s what you can expect from us:
You will be assigned a dedicated Project Manager, who will work together with you through every phase of your project.
If you have a reasonable target launch date for your project, please inform us at the beginning of project so that we can advise you accordingly.
After you have provided us your contents, it is your right to request for proof-reading and our professional view on how to make the contents better.
When it comes to Web Design (Look & Feel), we respect your right to make changes to the design or empower our Project Manager to make recommendations. Please note that extensive changes in Design stage will prolong completion of entire project, as we are unable to start programming without confirmation of the Design.
If your project is a Customized Programming Website, please note that programming can only start after confirmation of the Project Specification Documentation. It is your right to request for the Project Specification Documentation and the milestones.
When it comes to Programming, we will always adopt our Best-Known-Method to serve your best interests. The Best-Known-Method is based on our knowledge and experience accumulated over the years.
If you are using our hosting facilities, we will provide you with the technical support, access information and training with regards to Web & Email Hosting.
Your privacy and confidentiality is very important to us. We will not disclose any sensitive information related to your business to any third parties.
All domains and/or web hosting belong solely to you. Should you require any assistance with management of the domain and/or hosting, simply inform us and we will support you on them.
Upon final payment for your project, the ownership of all copyrights and source codes belong to you. You may also request for a copy of your website’s backup, Shutterstock photos, working files, etc. to be sent to you electronically.
We appreciate hearing from you, and have a channel for you to give us any feedback or compliments. At any juncture which you find necessary to get attention from our management, please send an email with details to feedback@prautesys.com.